Frequently asked questions

How far in advance do we need to book?

As a guide, please book at least 7 days in advance. For high-demand dates, earlier is best.

Can you customise colours/themes?

Yes. We can match colour palettes and themes where stock allows. Include your brief in the enquiry notes.

What areas do you cover?

Avant Glamp NEC is our core partner location. We also cover selected nearby venues by request.

Do you set up before arrival?

Yes, setup is completed before check-in wherever possible so your space is celebration-ready on arrival.

What is included in drinks packages?

Drinks options vary by package and can include prosecco, champagne, glassware and optional premium upgrades.

Cancellation policy

Placeholder policy: cancellations made 72+ hours before arrival may receive a partial refund. Final terms are confirmed at booking.